Support
Need help with collections, deposit lots, or reports? The BachatDesk support team is here to assist.
Contact
Email support
support@bachatdesk.com
For faster help, include your Organization Code and a brief description of the issue.
Account Help
Password reset & access
For security, password resets and access changes are typically handled by your Organization Admin. If you cannot reach your admin, email support.
Operations
Collections & deposit lots
Get help with collection validations, default fee and rebate visibility, auto-splitting lots, and printing deposit summaries.
Common Requests
- Password reset — Contact your Organization Admin first.
- Import / export — CSV/Excel validation or data migration guidance.
- Deposit lot printing — Print format layout and reconciliation questions.
- Report mismatch — Collections vs deposits reconciliation support.
For policy-related information, please refer to the Privacy Policy and Terms & Conditions pages linked in the footer.